Welcome to the official WAXP Product Manual. Whether you are an academic researcher gathering study participants, a real estate agent organizing buyers, or a community manager archiving group members, this guide walks you through every feature of WAXP step-by-step.
WAXP operates 100% locally inside your Google Chrome browser sandbox. None of your WhatsApp messages, contact details, or credentials ever leave your computer.
1. System Requirements & Installation #
WAXP is designed for speed, privacy, and simplicity. It runs on any desktop operating system that supports Chromium-based browsers.
Requirements: #
- Supported Browsers: Google Chrome
- Operating Systems: macOS, Windows 10/11, Linux, ChromeOS.
- Active WhatsApp Account: Connected to web.whatsapp.com.
Step-by-Step Installation: #
- Visit the WAXP Chrome Web Store Page.
- Click Add to Chrome, then confirm by clicking Add extension in the browser popup.
- Click the puzzle icon (🧩) in the top right of Chrome and click the Pin icon next to WAXP so it stays visible on your toolbar.
2. Connecting to WhatsApp Web #
Once installed, WAXP seamlessly interfaces with WhatsApp Web:
- Open a new tab and navigate to web.whatsapp.com.
- If you are not already logged in, scan the QR code using your WhatsApp mobile app (Settings > Linked Devices > Link a Device).
- Once your chats load, look at the Chrome header — you will see the green WAXP Export icon next to your profile picture.
- Clicking the icon opens the WAXP Control Panel.
If the WAXP extension gets stuck in loading immediately after opening WhatsApp Web, simply refresh the WhatsApp Web page (Ctrl + R or Cmd + R) and reopen the extension.
3. Exporting WhatsApp Group Contacts #
How to Export: #
- In WhatsApp Web, open extension and switch to the group export tab.
- Select the list of groups you want to export.
- Click Export Contacts.
Your .xlsx file is generated immediately and downloaded to your default Downloads folder.
4. Exporting Active Chatlists #
If you need to reach out to recent conversations or follow up with inbound leads:
- Open WhatsApp Web and ensure your left chat list is visible.
- Open WAXP and select the Chatlist tab.
- Choose whether you want to export:
- All Chats (Saved contacts + unknown numbers who messaged you).
- Unsaved Chats Only (Only phone numbers without a saved contact name).
- Click Export Chatlist.
5. Exporting WhatsApp Business Labels #
For sales teams and customer support reps using WhatsApp Business:
WAXP automatically detects your custom business labels (e.g., New Lead, Order Pending, Paid Customer, VIP).
- Open WAXP and switch to the Labels tab.
- Select all the labels to export.
- Click Download Contacts.
- WAXP creates an organized Excel workbook where each label gets its own separate tab/sheet, properly categorized.
6. Understanding the Excel Output #
WAXP formats all exports using genuine open XML spreadsheet standards (.xlsx), fully compatible with Microsoft Excel, Google Sheets, Apple Numbers, and CRM importers (HubSpot, Salesforce, Notion).
Every export includes structured data columns designed for clean data hygiene and seamless CRM ingestion:
| Column Name | Description | Example Data |
|---|---|---|
| Name | Saved address book contact name or WhatsApp public display name | Alex Morgan |
| Phone | Full telephone number formatted with international country prefix | +1 415 555 0182 |
| Notes | Custom contact notes (WhatsApp Business accounts only) | Interested in enterprise plan |
| Country Calling Code | Numeric international dial-in code | 1 |
| Country | Full country name detected from phone prefix | United States |
| Last Contacted | Date and timestamp of the most recent message exchanged | 18/09/2026, 10:42:15 |
| Label Name / Group Name | The originating WhatsApp Business label or WhatsApp group name | VIP Clients / Product Team |
Additional Context Columns:
- Group Exports: Includes an
Is Admincolumn (1for group admins,0for regular participants) so you can quickly identify community moderators. - Chatlist & Label Exports: Includes an
Is Archivedcolumn (1for archived chats,0for active chats). - All phone numbers and country calling codes are stored as text to prevent Microsoft Excel from stripping leading zeroes or auto-converting numbers into scientific notation (e.g.
1.41E+10).
7. Activating Your Pro License #
WAXP offers a free plan that lets you export up to 40 contacts per group so you can verify data quality. For unlimited exports across groups, chatlists, and labels, you can upgrade to WAXP Pro:
- Purchase a license key on our Gumroad Checkout.
- Check your email for your unique Gumroad License Key.
- Open the WAXP popup in your browser.
- Click the key icon in the top right.
- Paste your license key and click Verify.
- Your browser will immediately unlock unlimited exports with lifetime validity.
One WAXP Pro license can be used across your personal and work laptops. Simply enter the same license key.
8. Frequently Asked Questions #
Does WAXP work if a group has 1,000+ members? #
Yes! WAXP handles WhatsApp supergroups of up to 1,024 members. Make sure the participant list is loaded in the Group Info panel before clicking export if you face any issues.
Can I export to CSV instead of Excel? #
While .xlsx is the primary export format to ensure UTF-8 international characters and phone number leading zeroes are preserved, you can easily save the .xlsx file as .csv in Microsoft Excel or Google Sheets in one click.
What should I do if WhatsApp updates its interface? #
Codegena has maintained WAXP continuously since 2020 through every major WhatsApp Web update. Whenever WhatsApp releases an internal UI change, our team pushes an extension update to the Chrome Web Store within 24–48 hours.
Need Assistance? #
Have a question not answered here, or want to suggest a feature?
- Email Support: support@codegena.com
- Official Website: getwaxp.com
- Product Changelog: View Release Notes
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